Overview

Shipping Policy

Order Processing

•Order Confirmation: Once your order is placed, you will receive an email confirmation. Please review your order details carefully. If you notice any errors, contact us immediately at info@kevinsliquorstore.com

•Processing Time: Orders are typically processed within 5-7 business days. During peak times, processing may take up to 7-10 business days.

Shipping Methods and Rates

•Standard Shipping: Delivery within 7-10 business days. Rates vary based on order size and destination.

•Expedited Shipping: Delivery within 5-7 business days. Additional charges apply.

Shipping Destinations

•Domestic Shipping: We ship to all 50 states within the USA. Note that we are unable to ship to PO boxes or APO/FPO addresses.

•International Shipping: Currently, we do not offer international shipping.

Shipping Restrictions

•Age Verification: By law, we can only ship to individuals who are 21 years of age or older. A signature and valid ID will be required upon delivery.

•State Restrictions: Due to state regulations, we are unable to ship to certain states. Please check our state shipping restrictions page for more details.

Shipping Delays

While we strive to ensure timely delivery, please be aware that unforeseen circumstances such as weather conditions, carrier delays, or holidays may affect shipping times. We will do our best to keep you informed of any significant delays.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your package through the carrier’s website using the provided tracking number.

Damaged or Lost Shipments

•Damaged Shipments: If your order arrives damaged, please contact us immediately at info@kevinsliquorstore.com with your order number and photos of the damaged items. We will arrange for a replacement or refund.

•Lost Shipments: If your order is marked as delivered but you have not received it, please contact us within 48 hours. We will work with the carrier to locate your package or arrange for a replacement.

Return Policy

Please review our Return Policy for information on returns and exchanges.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at:

Email:info@kevinsliquorshop.com

Business Hours: Monday – Friday, 9 AM – 10 PM (EST)